Returns & Refunds Policy
We want you to be completely satisfied with your BPerfect Cosmetics purchase, which is why we offer a 14-day return window for items in their original, unopened, and unused condition. Please note that for hygiene reasons, we cannot accept returns on products that have been opened or tested.
Return Process
- 1.Check Eligibility
Ensure your items are unopened, in original packaging, and within 14 days of the delivery date.
- 2.Contact Support
Email our customer service team with your order number and reason for return to receive your Return Authorization.
- 3.Pack Your Items
Securely package your products to prevent damage during transit and include your original packing slip inside.
- 4.Ship and Track
Send your package using a tracked shipping service and keep your proof of postage until your refund is processed.
