Frequently Asked Questions

Everything you need to know about your BPerfect beauty journey.

How can I track my BPerfect order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

Yes, we ship our cosmetics worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

Are BPerfect Cosmetics products cruelty-free?

Absolutely. We are proud to be a cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we permit others to do so on our behalf.

What is your return policy for beauty products?

Due to hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 14 days of receipt.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay in select regions.

How do I find the right shade for my skin tone?

We provide detailed shade guides and swatches on every product page. If you are still unsure, you can contact our customer service team with a photo for a personalized shade matching recommendation.